This is just a quick guide I wanted to give you some details on how to take full advantage of all the things to make your broadcast better and reach more people.  You will need to do a few things on your broadcaster and your videos to enable to play on all devices. 


For more information and further details visit our online manual for step by step instructions that covers everything you need to know on how to function through our site. http://www.revmediatv.com/manual/


Things you need to do first

1.    Update your email address so you can get update, send support tickets and bandwidth/storage warnings. 

2.   Update profile name and a picture of yourself.  The new system shows has a view broadcaster section.  This will be a great spot to highlight your pastor or minister.

3.   Update phone number

4. You can do this by Login>Account  Dashboard>My Account>My Profile

5.  Delete videos your not using to save storage ( I will give it a week before I start deleting videos not published from system

 


 

Several new options are available to broadcast.   Two new ones give you a great picture and are easy to use.  Make sure your auto record is turned “on” the channel you are broadcasting.  Login>Broadcast>Pick Channel to broadcast.



Broadcasting

Here are some links to check out about Broadcasting and settings for your channel. 


Before Broadcasting check out this Page

Broadcast Options for Video Channel

Edit channel details

Channel publishing details

Edit channel privacy

Recording Settings -Be sure the Auto record option is ON so your videos will be saved to your account after live streaming. Below is a photo of the auto record option. 

  • To check your settings go to Account Dashboard> Published Channels> Select your Channel

  • Under the 2 on the blue bar across the page. Be sure it says RECORD IS ON. 


Web Based Flash Broadcaster

Has been discontinued due to issues with flash. Proceed to use at your own risk. 

Gives a great picture you can access it after going to broadcast in system and picking your channel.  This is a browser-based broadcaster if you don’t see a picture its not working.  I have seen it work on Internet Explorer but not Chrome.  Just test it out in a few browsers to see it works for you.  This one gives the best picture but only can be seen in flash based devices not all devices like ipad.

HD WAVE 

(the only way to stream to ipads, iphones, roku, set top boxes and all devices)

1.  Really simple just access it in broadcasting section after choosing a channel.  Download for free to your pc it only works on pc. 

2. After installing it will place a desktop icon on your pc.  Every time you open it you will login to it with your RevMedia TV login credentials. 

3.  You then pick the channel you want to use (if you have multiple channels), Video source and audio. 

4.  When your ready to broadcast just click on the broadcast button.

 

This is my favorite broadcaster because it’s easy to use and gives a great picture. One thing I have noticed is that the sound source can’t be changed other than the default settings microphone in/stereo mix (default).  In fact I tried using the audio Honestech device but the HD Wave would shut down showing error code not supported format.  I just used the mic on my computers and adjusted volume.  It worked fine after that.  Just play around with it and see what works.  I got reports from another church that did the same thing to make it work.

 

**SVideo doesn’t work on any level of streaming.  Don’t waste time trying to use SVideo connections.  Use the RCA/Composite settings instead.  A church helped me find this out. It’s because SVideo is a different codec than what is normally coded to stream.**

 

Two other ways to stream are through your Ipad, Iphone/Android phones.  Just download the apps to your phone and enter your login information similar to using HD Wave.  But you will need to copy the RTMP Server Address and Stream Name to the device each time you use them.  This option is great for conventions, mobile and remote broadcasting on the go because you don’t need a camera and computer.  I used it in my conferences for live updates. 

 

You can find your Third Party Configuration Settings for you channel in the broadcasting section after picking a channel. 


**RevmediaTV does not offer support for 3rd Party Broadcasters. We will help you in getting your Broadcaster settings that you will need and try to help figure out your situation. But if any further issues with a broadcaster arises you’ll need to seek help through the Broadcasters website. **

 

Buffering and Stutter

Dropped Frames And General Connection Issues


This guide contains every piece of dropped frames / disconnect / network related advice we can give. If you really truly honestly super duper actually 100% tried everything in this guide (including replacing hardware), and you still have issues then the problem is somewhere along the route between you and whichever server you are trying to stream to. In this case, there will not be anything you can do to resolve the issue as an end user, and it is recommended that you contact your Internet Service Provider (ISP).

"Dropped frames" means that your connection to the server isn't stable, or you can't keep up with your set bitrate. Because of this, the program was forced to drop some of the video frames in order to compensate. If you drop too many frames, you may be disconnected from the streaming server. You may also have connection problems such as random disconnections due to firewall / anti-virus / security software, routers, etc. If you want a more detailed.

This guide covers the most common solutions to these issues.



Try lowering bitrate

The next thing to do is lower bitrate until the dropped frames stop. Network conditions aren't always the same from day to day, and what worked yesterday isn't guaranteed to work today. Sometimes there's just not much else you can do except lower bitrate to compensate for the poor connection at the given time.




Don't stream over wireless

In many cases, wireless connections can cause issues because of their unstable nature. Streaming really requires a stable connection. Often wireless connections are fine, but if you have problems, then we are going to be very unlikely to be able to help you diagnose it if you're on a wireless just because it adds yet another variable. We recommend streaming on wired connections.

Try another streaming service (Just as a test)

It can be helpful to try a different streaming service just to make sure the issue isn't with the provider you're trying to use. For example, if you are having connection problems with Revmediatv, try streaming on YouTube.com or another stream to see if you have the same issues. If the issues disappear, the problem might be with the streaming service. If the problem remains, then the issue is more likely with your connection in general.



Check your firewall / router

If you are getting disconnected and you've already tried other servers, then another thing to check is your firewall/router/antivirus software and make sure that they're not interfering with the connection. If you suspect the problem is your firewall/router, make sure outbound TCP port number 1935 (the default port used for RTMP, but note that your service may use a different port) is allowed. Note that you do NOT need to use any kind of port-forwarding to stream.



Check your anti-virus / internet security software

In some cases, anti-virus or firewall / security software can be a cause. You can usually temporarily disable it or add an exception to check to see whether it's the problem. If disabling it works, simply add an exception for your broadcaster program to your anti-virus and then re-enable it. (The process for adding an exception will vary, you will have to find out from the vendor's website or Google on how to do so. 

Check bundled network software

In rare cases, some software/drivers/programs claiming to "optimize" or "enhance" your network connection can actually cause more problems. Try uninstalling any extra software / drivers related to your network card other than the core driver that needs to be installed for Windows. Avoid using any "optimization" or "tweak" programs. Certain network cards come with custom configuration utilities (most notably Killer Networks) that can cause issues and need to be removed for a drivers only install



Speed Testing

Speed tests are a very rough estimate - they mean very little with regards to streaming. Just because a speed test says you have 5Mb/s upload doesn't mean you can upload to anything at a stable 5Mb/s. That's just not how the internet works unfortunately. You're never guaranteed to be able to maintain a stable connection to a server if the server or routing points to the server are unstable. Your "stable" bitrate is more likely about 70-75% of your "estimated" speed test upload (and that's only if you're not being throttled). If anything, a speed test will tell you the theoretical maximum speed that you could stream at under perfectly ideal conditions, but conditions are never perfect.



Update Network Adapter Driver

In some rare cases, dropped frames can be caused by an old network adapter driver doing a poor job of handing the high speeds being consumed. It's not a bad idea to just check to see if there are any new drivers for your network adapter, just to be sure.



Bad router or bad networking hardware

Faulty hardware is usually quite rare, but if you suspect your hardware is malfunctioning, plug in to your modem directly, bypassing the router, so you can check to see if that's the issue. If you have another network card available (including the one in a laptop or other PC you might have lying around) try that plugged into the modem to check for network card problems on your streaming PC. Try using different Ethernet cables too.



Contact your ISP

Lastly, it is common for Internet Service Providers (ISPs) to run maintenance or change things on their end that can cause you as a subscriber to have issues. If you've tried everything in this guide already, and none of it as helped, we recommend calling your ISP and explaining the issue to them. Be detailed. This means telling them exactly what you're trying to do (stream to your streaming service (Revmedia/YouTube/etc.) and what's happening (connection is unstable and dropping packets). They should help you to determine any issues. 





Adobe Flash Live Encoder 3.2 Only on MAC

Will broadcast to all devices, Roku, Set Top boxes and iphone/ipad as well as androids and pc’s.  You will need to change a few settings to make it work.  While in AFMLE change your video format to H.264 and audio format to ACC.  Both these settings must be selected for server to recognize where to send it.

Adobe Flash Media Live Encoder on PC

On pc will only broadcast to Flash devices due to not being able to change the audio format.  A third party sells a plugin ACC but it cost way to much.  Each ministry could decide for yourself if you want to pursue that at your own cost.  We decided to move on since we have Macs.


Encoding 

Is optional All videos that want to be included on Roku, STB (Set Top Boxes), mobile devices and ipad/iphone must be encoded using our built in system encoder.  It’s really simple and takes the guessing away from the broadcaster on the correct formats for each system.  You just select the video to encoder than which encodings and hit save. That’s it!


Encoding only relates to Video on Demand and Channel Playlist not Live Streaming...

 

What you need to know about Encoding?

1.  Go to Published Videos >Manage my Videos

2.  Click on Edit on the Video you want to Encode

3.  Below your video image select Encoding & Publishing

From the screenshot below you can see the Encoding & Publishing Button in blue below the video area, Next to the Video details

4.  Select the Encodes you want and save encode settings, Be sure to click the Save Encoding options button.

5.  Your video will be encoded and available for broadcast


Follow the link below for more details on the encoding page. Again, You can get to encoding videos by going to Published videos>Manage my videos the select edit on the videos you want to encode. Under the video preview player your will see the Publishing/Encoding option. Click on that then scroll down to the encoding options. 

http://www.revmediatv.com/manual/dashboard/upload-video/video-encoding-and-publishing/


Encode Choices

1.  Encoding to HTML 5 will make your video available to all devices, mobile, Roku, STB and Iphone/Ipad.

2.  Encoding to 480 is a default setting.  Anything over will not be seen on iphone/ipad. 

3.  720/1080 use these if you want a larger file format on other devices. My suggestion is just to use 480p.  Unless your broadcasting a motion picture this size really won’t make a difference on all the devices.  I watched a lot of videos with different formats this week on all types of devices and tv.  None made a difference compared to 480p.  Plus iphone/ipad doesn’t see these formats.

4.  144p, 240p & 360p are different size formats to all mobile devices.  If you want to broadcast to all mobiles you will need to encode to all three formats.

5.  Every time you encode you will see directly below the encoding choices a blue bar displaying how many encodes it will take to perform your choices. 

 **You will need to purchase encoders to Encode.**  

Purchasing Encodes 

1.  Login>Account Dashboard>Publishing Account>My Publishing Account

2.  You will see where you can purchase additional Bandwidth, Storage and Encodes.  It will also show you how many encodings you have left.

3.  Under Encodes click on Buy More.

4.  Select the amount you want to buy $14/20 additional Encodings, $20/30 additional Encodings or $25/50 additional Encodings.

5. Check out through your Paypal account. (Paypal is the only way to purchase encoders at the moment.)

6.  The encodings will be available in your account immediately after purchase.   Replenish only when you need.




Set Publishing Details

1.  Go to My Published Videos>Manage My Videos

2.  Click on Edit on the Video you want to Publishing

3.  Below your video image select Publishing/Encoding

4. Click the Check box for Website (Website means that it will be published to the RevmediaTV website not your church website. You will need to share the video via embed code to your website if you would like it to show on there.) Roku (option only is available after encoding to html 5) and STB

5. Save… Your videos are now available on selected broadcasters

You can see what a video is published to on Manage Videos.  You will see the devices logos beside your video which indicates the broadcaster your video is available on.


Bootstrap Technology

Our system is equipped with bootstrap technology it will send the correctly encoded video to the correct device, Roku and so on, automatically.

Roku 

Is available now to anyone that owns a Roku device which has 4 million subscribers in the USA.  They will need to add RevMedia to their roku device via adding a private channel.  Our Vanity code is revmediatv.  They will be asked after entering vanity code.  Roku will direct them how to finish adding the channel by sending them online to a specific url to add a auto populated code to confirm.  After that they will see RevMedia in their channel listings. 

 

A few things you need to know about Roku that will make a better experience for your viewers. 

1.  Your channel image must be a JPG not a PNG.  Roku darkens the PNG.  Make sure size of the image fits in Video channel if image is to big your channel will have the RM logo.

2.  Another thing is that all live streams must be with either the HD Wave or Adobe Flash on a Mac with correct settings.

3.  To broadcast your Channel Playlist on Roku you will need to encode each video including auto recordings through our encoder in system. If one video in the playlist is not encoded the entire playlist won’t play.  It’s easy to see which videos has been encoded when your creating a playlist.  Encoded videos will have a blue ME in the video thumbnail selection. 

4.   Once you encoded a video it will be available on Roku if your selected that for it to be available.

 

Set Top Boxes

1.  Follow all the same protocol as Roku

2.  Almost any Set Top Box (Amazon, Apple, Google Play etc…)will pull your channel up by entering the URL of your channel page. 

 

Create a playlist to be available to be seen on Roku, STB, all devices, mobiles and ipad/iphone.  It’s simple and exactly like creating a regular flash based playlists.  Just include encoded videos in your HTML 5 playlist.  That’s it. 

 

Channel Playlist HTML 5

1.  Login>Schedule Calendar>My Video Playlists

2.  To create a playlist click +New Playlist

3.  Add videos by pressing selecting videos and either dragging or pressing + on video.  Remember add only videos that show a small ME on Video Thumbnail to be able to play on Roku.

4.  Click save playlist.

**If you do not see any videos listed to add to your playlist timeline then that means your videos were not properly encoded or the video is still in the process of being encoded. **



Assign Live Playlist

1.  Account Dashboard>Schedule Calendar>My Video Playlists

2.  Find the Playlists you want to assign.  Under Actions click on pull down menu choose Assign. 

3.  Choose the channel you want to assign playlist.

4.  Select Start playing from publishing time and Endless Loop.

5.  Save and your done.

6.  You can add a playlist to start at a specific date and time.  Make sure endless loop is not selected for this feature.


Further information on creating and assigning playlist see our online manual. 

About Playlist  <This will link to other articles concerning Playlist. 

How to Create Playlist

How to Assign Video Playlist to channel

**If you do not see any videos listed to add to your playlist timeline then that means your videos were not properly encoded or the video is still in the process of being encoded. **

 

Enable Channel for HTML 5, Roku & STB

Every Channel created must be enabled to broadcast to all devices by the broadcaster.  You can do this by going to edit channel and selecting publishing.  Enable the Roku, STB and HTML 5 playback for your channel.



Radio Channels

You can now create 3 radio channels on our new HD Radio Streaming Platform.  You can either do a live broadcast or create a playlists with your favorite MP3 format collection.  System only plays MP3’s and Live shows can’t record for archive at this time. We are working with IT developers to see if we can offer archiving your broadcast in future. 

 

HD Radio broadcasts on our internet station, mobile devices, ipad/iphone/android and shoutcast servers (millions listen daily)..


Creating Radio Channels and Audio Library

1.  Account Dashboard>Published Radios>+New Channel

2.  Name Channel/Upload image/Description then Save

3.  Media/Audio File Library

4.  Click on Choose an audio file to upload

5.  After files uploaded you can change name, artist, genre (use Other for now until we get some new ones in there) and Save.

6.  Choose audio files by clicking box beside them then click Build Playlist.

7.  Save Playlist



Assign Radio Playlist

1.  Account Dashboard>Schedule Calendar>Radio Playlists

2.  Find the Playlists you want to assign.  Under Actions click on pull down menu choose Assign. 

3.  Choose the radio channel you want to assign playlist.

4.  Once you save it will automatically publish

5.  Save and your done.

6.  You can add a playlist to start at a specific date and time.  Make sure endless loop is not selected for this feature.

 

Broadcasting Live Radio

1.  Published Radios>Pick the Radio Channel you want to broadcasting.

2.  Option 3 gives you several broadcasting app to choose from for your show. Download application into the computer you will use.

3.  On the right side of application is Information tab that will give you system requirements and broadcast settings for the app you choose. 

4.  Follow instructions to setup your application after install.  If you use Winamp or Virtual Dj you will need to add a dj name/password to the Radio channel.  Just go to edit channel settings to add a custom dj name/password. (It's up to you what you want to put)

5.  When broadcasting please be sure to set the broadcaster WinAmp/Virtual Dj to record a copy of the show for you. (Currently we are unable to auto record in Radio platform live shows.)


Links to our Online Manual for Setting Up Radio Channels:

Get to your Radio by going to Account Dashboard>Published Radios

About Radio Channels 

Livestreaming to Social Media sites

We get this question often regarding live streaming to Facebook. At the moment you cannot live stream directly to facebook but you are able to share your livestream to facebook. 

Meaning, Facebook will not go live within the app. You can Share your video link to facebook so that others can click on the link and watch the livestream but it will not stream directly through facebook. Our provided Broadcasted and 3rd party Broadcasters are not capable of sending the stream to multiple sources at once., However you can share a link to your stream that will play within facebook. 

  1. Copy the channel or video link and go to your Facebook account page.

    Note: you do not need the embed code to post your channel/video into Facebook, the URL is all that is needed.

  2. Log in to Facebook. Paste the URL onto your wall, into a post, or in a private message. Facebook should automatically recognize the URL as being a link.

Below is an example of how the Share this page looks. Go to your Public Channel page then click the blue Share this page button, Once you click you will see the page below. You can click on the icons to login to your Facebook, Twitter, Google+, etc. Or you can just copy your DIRECT LINK and paste it where ever you like. 

**This is also where you can find the HTML code for your channel to be embedded to your church website page. You have the option to choose a player size and if you want the chat box on your site as well. Select your options and then copy and paste the EMBED CHANNEL code to your website where you want the livestream to show. 

 




Other Notes:


Pay per View:

This simply allows you to set a price for viewers to watch a video you have published. This is OPTIONAL. You don’t have to set a price but if you have a special event you would like to livestream for a certain price for others to view then you have that option. Again, This is up to you, If you don’t want this no worries just leave your settings as is.  

  

Below is a screenshot of how this page looks. You can Navigate there by going to Account Dashboard>Published Videos>Manage My Videos.

2. Click Edit on the video you want to adjust.

3. Once the video page shows you can the select Pay per view. 


More information regarding pay per view: http://www.revmediatv.com/manual/dashboard/user-faq/how-to-monetize-ppv-and-vods/#video




Trim Video: 

Logged in your account, click on Published Videos> Manage My Videos>Edit Video. Click the Trim button below the video player. 

http://www.revmediatv.com/manual/dashboard/upload-video/trim-video/



**Due to Flash you may receive an error when trying to trim the video. Here is a video Tutorial on how to Fix that error through Google Chrome. **



Channel Chat Page:  

http://www.revmediatv.com/manual/website-frontend/channel-chat-page/


Connect Facebook/Twitter Account: 

http://www.revmediatv.com/manual/dashboard/account/connected-accounts/


Once logged in, Go to My Account>My Social account.

Click on Facebook or Twitter then login. 

**You cannot connect to a facebook fan page, Only to your personal account.. **